We ship Worldwide. Your order will be shipped via UPS, USPS or Royal Mail. Your order will be processed and shipped out to and delivery should take about 3-5 business days Shipping charges are calculated by the online ordering system and included in your total purchase amount. You may review the below international shipping policy for details.

We guarantee your complete satisfaction with a 30-day money -back unconditional guarantee. Shipping charges are not refundable since they are nonrefundable to us.

Now, enjoy shopping and don't forget to check back with us often!

Shipping Policy - (Please use your street address instead of a P.O. Box. P.O. Box orders may be delayed due to manual order processing and delivery is not guaranteed since standard carriers are not allowed to deliver to P.O. Boxes.) Orders are shipped all over the world via trackable USPS or US Express Mail.

USA Address - Standard delivery to USA addresses is carried out via trackable USPS (3-5 days) and has a base rate of $6.95. International Military addresses (FPO/APO) is considered a USA address and is shipped via USPS as at local USA rates.

International Addresses - Shipping to any area outside the United States has a base rate of only $9.95.

Our secure Internet ordering system calculates your order total with actual shipping charges based upon your selections so you know exactly how much you are spending.

Product Return Policy

Return Policy - We offer a 30-day, money back guarantee for our products for any reason. This comprehensive return policy gives our customers the opportunity to try our products risk free for 30 days so that we can assure complete customer satisfaction guarantee. The effectiveness of our products can always be determined by each customer within 30 days of purchase. Please read and understand return policy for our products before using them. Please follow the below guidelines for our product returns.

Return Authorization - All returns MUST be authorized by the returns department prior to return or they will not be accepted. The return address may be different that the fulfillment address listed on your package / invoice. Please notify us if you would like to return your product by sending an email to infocs@platinumsmile.net. A return authorization code will be assigned to you and MUST be included with the returned product.

Shipping - Upon receipt of your return authorization code, please return your order to the address given to you with your return authorization code. We suggest that you use a shipping company that utilizes delivery confirmation to assure that your package is delivered. Any refund for whitening products will not include shipping charges to or from our customers since these charges are nonrefundable to us.